ead the following case study and answer the questions that follow.

As a consultant in organisational development, Batho Pele Dot Com has tasked you to provide advice
for changes and intervention. Batho Pele Dot Com is currently characterized by a bureaucratic
management style and rigid structures, and its managers are mostly male. Following the new labour
legislation, quite a number of employees were suddenly retrenched, the reason for the retrenchment is
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said to be finances. Following retrenchments, a number of employees from previously disadvantaged
groups have been selected and placed in the production-line vacancies. However, there are still a number
of positions vacant. Older employees have complained about discrimination and selection strategies.
According to supervisors, production deadlines and targets are not achieved, and new employees are
expected to work without having the minimum qualifications and required training. The Human Resource
manager indicates that the mood amongst employees is negative, and lateness, illness, complaints, and
personnel turnover are increasing. Some employees have already had meetings and threatened to take
further action if management does not resign or listen.
Questions: Along with reference
.1. Identify five problems experienced by Batho Pele Dot Com. (5)
2.2 Describe five I-O Psychology specialist that will be applicable for any five problems as identified
in 2.1. Indicate which specialist will be responsible for specific problem (20)

1 answer

1. Five problems experienced by Batho Pele Dot Com:
- Bureaucratic management style and rigid structures
- Retrenchments and financial instability
- Discrimination and inadequate selection strategies
- Lack of qualified and trained employees
- Negative employee morale and increasing turnover

2. Five I-O Psychology specialists and their respective responsibilities:
- Organizational Development Specialist: Responsible for addressing the bureaucratic management style and rigid structures. This specialist can provide advice on how to implement more flexible and responsive management practices and help restructure the organization to improve efficiency and effectiveness.

- Human Resources Specialist: Responsible for addressing the issues related to retrenchments and financial instability. This specialist can assist in developing fair and transparent retrenchment processes, ensuring compliance with labor legislation, and implementing strategies for financial stability.

- Diversity and Inclusion Specialist: Responsible for addressing the issues of discrimination and inadequate selection strategies. This specialist can educate managers on diversity and inclusion practices, develop and implement unbiased selection processes, and promote a more inclusive organizational culture.

- Training and Development Specialist: Responsible for addressing the lack of qualified and trained employees. This specialist can conduct a training needs assessment, develop and deliver training programs, and ensure that employees are equipped with the necessary skills and qualifications to meet job requirements.

- Employee Engagement and Retention Specialist: Responsible for addressing the negative employee morale and increasing turnover. This specialist can help identify the root causes of low morale, develop strategies to improve employee engagement and satisfaction, and implement initiatives to reduce turnover, such as mentoring programs or career development opportunities.