During a video contact, what does the customer experience after being notified to join a video call?

Question

A.The customer cannot see the Expert's video, but the Expert can see the customer's video.
B.Neither the customer nor the Expert can see each other's video during the entire tax filing process.
C.Both the customer and the Expert can see each other's video during the entire tax filing process.
D.The customer can only see the Expert's video, but the Expert cannot see the customers video.

Answer 1

C. Both the customer and the Expert can see each other's video during the entire tax filing process.