A. It helps the other person realize that their opinions are faulty
B. It makes it more likely that you will get defensive and refuse to listen
C. It ensures that you understand what they are saying and you are both on the same track
D. It guarantees that you will solve the problem in a manner that is acceptable to both parties
1 answer
C. It ensures that you understand what they are saying and you are both on the same track.
Restating what the other person has said helps to clarify their points, shows that you are actively listening, and promotes effective communication during a confrontation.
