Dropbox Assignment

Question

Choose a product and write 5-10 questions that could be used to determine a customer's needs in the sale of that product. Make sure to tell me the product!

Submit your questions to the dropbox titled: Determining Needs in Sales

Answer 1

Product: Cloud Storage Solutions (e.g., Dropbox)

Questions to Determine Customer Needs:

1. What specific types of files do you primarily store or share (documents, photos, videos, etc.)?
2. How do you currently manage your file storage and sharing, and what challenges do you face with your current solutions?
3. How many users will need access to this storage solution, and what level of collaboration do you require among users?
4. How critical is data security and privacy to your organization or personal use? What specific security features are you looking for?
5. What is your budget for a cloud storage solution, and do you prefer a pay-as-you-go model or a subscription-based plan?
6. Are you looking for features like file versioning or recovery options, and how important are these for your usage?
7. Do you require integration with other tools or applications (e.g., productivity software, project management tools)?
8. What types of devices will you be using to access the cloud storage (desktop, mobile, tablet), and do you need offline access to your files?
9. Do you have any concerns about data loss or downtime with cloud storage services?
10. How often do you expect to review your storage needs as your data grows?

These questions will help identify the customer’s specific requirements and preferences, ultimately guiding them toward the best solution for their needs.