The use of the internet has greatly impacted business processes in organizations, providing opportunities for growth, efficiency, and innovation. Below are examples of three simple organizations and how the use of the internet has influenced their business processes:
1. Small Retail Store: The internet has allowed small retail stores to expand their reach beyond their physical location. By setting up an e-commerce website, a small retail store can now sell products to customers across the country or even globally. This has opened up new revenue streams and increased the store's customer base. Additionally, online marketing and social media platforms have allowed small retail stores to advertise their products to a wider audience, driving more traffic to their online store.
2. Freelance Graphic Design Business: The internet has revolutionized the way freelance graphic designers conduct their business. With the ability to communicate with clients, send and receive files, and showcase their portfolios online, freelance graphic designers can now work with clients from all over the world without the need for face-to-face meetings. Platforms like Fiverr or Upwork have also made it easier for freelance designers to find and connect with clients, streamlining the process of finding work and managing projects.
3. Local Service Provider (Plumber, Electrician, etc.): The internet has made it easier for local service providers to reach potential customers and manage their operations more efficiently. By having a website and listing their services on online directories, local service providers can increase their visibility and attract more clients. Online booking and scheduling systems have also streamlined the process of managing appointments and jobs, reducing the need for manual scheduling and paperwork. Additionally, online reviews and feedback platforms have allowed service providers to build trust with potential customers and showcase their reputation in the industry.
In conclusion, the use of the internet has had a significant impact on business processes in organizations of all sizes. From expanding reach and increasing revenue to improving efficiency and streamlining operations, the internet has provided numerous opportunities for businesses to grow and thrive in today's digital age.
Discuss the impact that the use of internet has on business processes in an organisation. In your
answer, use examples of 3 simple organisation of your choice. (25 marks)
1 answer