Informational listening is the process of actively seeking and processing information. It is focused on understanding and gathering information accurately. It involves being attentive, taking notes, clarifying unclear points, and asking questions to gain a complete understanding of the topic or message being presented.
On the other hand, critical listening goes beyond just gathering information. It involves analyzing and evaluating the information being presented, along with any underlying assumptions or arguments. Critical listeners often look for coherence, consistency, and logical reasoning in the message. They question and assess the credibility, reliability, and validity of the information. Critical listening also involves considering different perspectives and being open to new ideas.
In summary, while informational listening is focused on understanding and gathering information, critical listening goes a step further by analyzing and evaluating the information.
difference between infromational and critical listening
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