Define and discuss the similarities and differences between routine and positive messages, negative messages, and persuasive messages.
2 answers
What have you learned about these messages?
Routine messages just provide information, ("Meeting will be held...."), positive messages praise something (Good job!"), negative messages note something wrong ("We have a problem...."), and persuasive messages promote specific changes ('You should....").
This should start you out. Thanks for asking.
This should start you out. Thanks for asking.
4 answers