Question

Customers who are looking for a resolution to their problem are operating in what Transactional Analysis mode?
​​​​​Child
Adult
Parent
Grandparent

Answer 1

Customers who are looking for a resolution to their problem are typically operating in the **Adult** mode of Transactional Analysis. The Adult mode is characterized by rational thinking, problem-solving, and objective decision-making, as individuals assess the situation and seek solutions based on facts and logic.