Sure! Here’s a short conflict resolution quiz. It includes a mix of multiple-choice, true/false, and open-ended questions. Feel free to use it as a tool for self-assessment or learning about conflict resolution strategies.
Conflict Resolution Quiz
Multiple Choice Questions
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What is the first step in the conflict resolution process?
- A) Find a compromise
- B) Identify the source of the conflict
- C) Avoid the problem
- D) Blame the other party
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Which of the following is a key component of active listening?
- A) Preparing your response while the other person is speaking
- B) Nodding and saying "uh-huh" without paying attention
- C) Paraphrasing what the other person says
- D) Interrupting to express your opinion
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When facing a disagreement, what is a collaborative approach?
- A) Seeking to undermine the other person's position
- B) Working together to find a win-win solution
- C) Deciding whose viewpoint is more valid
- D) Avoiding the issue to keep the peace
True/False Questions
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True or False: Conflict resolution should focus only on the immediate issue, not underlying emotions.
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True or False: It is important to remain calm and composed during a conflict to achieve a constructive resolution.
Open-Ended Questions
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What are three common conflict resolution strategies and brief descriptions of each?
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Describe a time you experienced a conflict and how you resolved it. What was the outcome?
Answers (For Self-Assessment)
Multiple Choice
- B) Identify the source of the conflict
- C) Paraphrasing what the other person says
- B) Working together to find a win-win solution
True/False
- False
- True
Feel free to fill out your answers or discuss any of the questions here!
1 answer