Communications Etiquette Quick Check

Question

Which of the following are characteristics of a good email message? Select all that apply.
(2 points)
Responses

It is short and to the point.
It is short and to the point.

It is polite and respectful.
It is polite and respectful.

It is written in all caps.
It is written in all caps.

It states the unit and lesson number you are referring to.
It states the unit and lesson number you are referring to.

It states the subject of the course you are writing about.

Answer 1

The characteristics of a good email message include:

• It is short and to the point.
• It is polite and respectful.
• It states the unit and lesson number you are referring to.
• It states the subject of the course you are writing about.

The option "It is written in all caps" is not a characteristic of a good email message, as writing in all caps is often perceived as shouting and can be considered rude.