Communication is a two-way street. You need to get your messages across to others, but you also need to understand the messages being sent to you. Describe three skills or forms of communicating.

Answer 1

Three skills or forms of communication are verbal communication, non-verbal communication, and active listening.

1. Verbal communication: This is the most common form of communication, which involves the use of spoken or written words. It includes conversations, phone calls, presentations, interviews, emails, and any other form of communication that uses language. Verbal communication requires clarity, articulation, and effective choice of words to convey thoughts, ideas, and information accurately.

2. Non-verbal communication: This refers to the use of gestures, facial expressions, body language, posture, and tone of voice to convey messages and emphasize meaning. Non-verbal communication can complement or contradict verbal communication. For example, smiling while saying something can indicate friendliness or sincerity, whereas crossed arms and frowning may convey a defensive or closed-off attitude. Being aware of and effectively using non-verbal cues can enhance communication and understanding.

3. Active listening: This is a crucial skill that involves fully concentrating, understanding, and responding to the messages being conveyed by others. Active listening goes beyond simply hearing the words being spoken. It involves paying attention to the speaker's tone, body language, and emotions. It also requires asking questions, seeking clarification, and providing verbal or non-verbal feedback to show understanding and engagement. Active listening fosters effective communication, empathy, and the building of deeper relationships.