C
They are unsure of which tax forms they need to complete.
client is starting the tax preparation process and contacts you because they are getting overwhelmed and confused.
What is the most likely issue the client is first experiencing?
A
They are having issues installing the tax preparation software or accessing the online version.
B
They are having difficulty importing their prior year's tax information.
C
They are unsure of which tax forms they need to complete.
D
They are unsure how to navigate the personal information section of the tax preparation software.
1 answer