Task 1.1: To demonstrate how I deliver service to customers, I would ensure that I understand their specific needs and requirements. I would actively listen to their concerns and questions, and provide them with prompt and accurate information. I would strive to offer personalized assistance and provide appropriate solutions to their problems. Additionally, I would maintain a professional and friendly demeanor, ensuring that customers feel valued and respected throughout their interaction with the company.
Task 1.2: To show how I discuss and develop ideas with others, I would actively participate in team meetings and brainstorming sessions. I would contribute my own ideas and suggestions, while also listening to and considering the ideas of others. I would engage in open and constructive discussions, encouraging a collaborative atmosphere. I would be open to feedback and be willing to compromise or adapt my ideas based on the input of my colleagues. Through effective communication and collaboration, I would work towards developing innovative and viable ideas.
Task 1.3: To express how I would set up/start a micro business, I would begin by conducting market research to identify a potential niche or demand in the industry. I would create a detailed business plan, outlining the objectives, target market, marketing strategies, and financial projections. I would secure the necessary funding or capital to launch the business, and then proceed with registering the business and acquiring any required licenses or permits. I would set up the physical infrastructure, procure necessary equipment or inventory, and establish partnerships or supplier relationships. Finally, I would implement marketing and advertising strategies to promote the business and attract customers.
Task 1.4: To demonstrate how I work as a team member in the company, I would actively cooperate and collaborate with my colleagues to achieve common goals. I would communicate effectively and share information and resources with the team. I would contribute my skills and expertise towards the success of the team and the company as a whole. I would be open to feedback and willing to take on additional responsibilities or tasks as needed. I would support and motivate my team members, fostering a positive and productive work environment.
Task 1.5: To show how I satisfy quality system requirements in my daily work, I would adhere to established procedures and guidelines. I would follow quality control measures and standards to ensure that products and services meet or exceed customer expectations. I would pay attention to detail and strive for accuracy and excellence in my work. I would continuously seek feedback from customers and colleagues to identify areas for improvement and make necessary adjustments. I would also participate in training and professional development opportunities to enhance my skills and knowledge in order to deliver high-quality work.
:: CASE STUDY
Mechatu trading campany(MTC) is a campany supplies stationary materials. In order to analyze the competitiveness of mechatu trading campany in the trading industry and its market share, the campany requires conducting market research in the area of the effectiveness of team work, customer satisfaction ideas of the development and other related areas. To do so, the research and development of department of the campany prepared and distributed questionnaires with stack holders. Then the research finding shows the facts the customer demanding various kinds of products and service; employees are increasingly looking for new ideas, lack of team work and rapidly growing competition in the industry.
INSTRUCTION: under this project the candidate is expected to perform the required tasks on the above information provided.
Task 1.1 demonstrate how you deliver service to customer
Task 1.2 show how you discuss and develop ideas with other
Task 1.3 express show you set up/start micro business
Task 1.4 demonstrate how you work as team member in the campany
Task 1.5 show how you satisfy quality of system requirements in daily work
1 answer
1 answer