Carolyn’s manager has asked her to create a record of communication between the company and a customer about a recent policy change. What would be the best type of document for her to create for the customer?

(1 point)
Responses

agenda

agenda

itinerary

itinerary

report

report

letter

1 answer

The best type of document for Carolyn to create for the customer regarding the communication about a recent policy change would be a letter. A letter is typically used for formal communication, making it suitable for conveying important information such as policy changes to a customer.