Before disconnecting with the caller, the operator should verify what about the message?

Question

​​​​​If they have all the information needed
If it is worth writing down
If they have to keep the message for a while

Answer 1

Before disconnecting with the caller, the operator should verify if they have all the information needed. This ensures that the message is complete and accurate before concluding the call. It's important for the operator to confirm that all relevant details have been captured to avoid any misunderstandings or the need for the caller to call back for additional information.