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Curro recently came under scrutiny over the images posted on its social media pages depicting the Curro primary school pupils' career day event. The images showed a black child posing as a cashier, while white children posed as professionals or buyers. The school however claims that they received the consent of the parents before the images were used. Was the Curro marketing team ethical in their creation of this campaign?
Normative Variables
In this section you will analyse the conduct of the media professionals in your case
study and evaluate it in terms of the normative ethics of the appropriate field (e.g., Press
Code for print journalist, etc.). Here you will discuss the specific duties and
expectations of the media professional(s) as they are articulated in the relevant codes
under which the professional(s) operate(s). In this section, you must refer to a policie which is Truthful advertising claims (misleading) and how it was violated and/or upheld by the professionals in the case study to
argue whether you believe the conduct of the case study to be (un)ethical.

1 answer

To evaluate the ethical implications of the Curro marketing team's actions regarding the career day event imagery, we can reference the principles of normative ethics, particularly principles relating to truthfulness, representation, and the ethical treatment of individuals in advertising and media.

Normative Variables

  1. Truthful Advertising Claims: One of the fundamental principles in advertising ethics is that advertisements must not be misleading. This concept is often enshrined in various advertising regulations and codes, such as the Advertising Standards Authority (ASA) codes in many countries. These codes typically emphasize clarity, accuracy, and fairness in the portrayal of individuals to maintain public trust and avoid stereotyping.

  2. Media Representation: Ethical media practices require fair and accurate representation of individuals from diverse backgrounds. Stereotyping, whether implicit or explicit, can perpetuate harmful societal narratives. In this context, the imagery that depicts a black child in a limited role (as a cashier) alongside white children in professional or consumer roles suggests an underlying bias or reinforces racial stereotypes.

  3. Parental Consent: The claim by Curro that they received parental consent for the use of these images complicates the ethical evaluation. While consent is a critical component in ethical media practices, it does not absolve the marketing team of responsibility regarding the implications and interpretations of those images. Consent does not automatically ensure that the representation is ethical or free from harmful stereotypes.

Evaluation of Conduct

  • Misleading Representation: The use of imagery that reinforces racial stereotypes undermines the principle of truthful representation by creating a narrative that can be read as discriminatory. This is a core violation of the philosophy behind truthful advertising; presenting individuals in a manner that aligns with societal stereotypes can mislead audiences about the capabilities and roles of diverse groups in society.

  • Ethical Duties of Media Professionals: According to ethical codes, media professionals are expected to act as stewards of representation and avoid contributing to narratives that perpetuate inequality. By presenting these images without appropriate context or critique, the Curro marketing team failed in their duty to uphold ethical standards, as they perpetuated a visual hierarchy that may contribute to a broader societal issue of racial inequity.

Conclusion

In light of these normative considerations, it is reasonable to conclude that the conduct of Curro's marketing team was unethical. While they may have secured parental consent for the images, they did not adequately consider the implications of those representations or adhere to ethical advertising principles concerning truthful and fair representation. The depiction of racial roles sends a misleading message that can perpetuate stereotypes and fails to promote inclusivity and diversity. Therefore, the campaign reflects a significant lapse in ethical judgment within the framework of media ethics and advertising standards.