The correct order of the steps described by Johnson (1993) for managing conflict as part of maintaining healthy interpersonal skills is:
3, 4, 5, 2, 1
So, the correct sequence is:
- (3) Taking risks by engaging in the conflict
- (4) Obtaining feedback on your efforts
- (5) Engaging in self-reflection on your actions taken
- (2) Modifying your actions and trying again
- (1) Repeating the process over and over again