Yes, in the book "You're Not Listening" by Kate Murphy, the author discusses several factors that can make people more or less likely to listen during conversations. These include:
1. Conversation stoppers: Certain topics, words, or phrases can act as conversation stoppers, making people tune out. For example, controversial or polarizing topics, excessive self-promotion, repetitive complaining, or excessive use of jargon can turn people off and hinder effective communication.
2. Negative tones of voice: When someone uses a harsh, critical, or judgmental tone of voice, it can make others defensive and less inclined to actively listen.
3. Lack of empathy: If someone is not showing genuine interest or empathy towards the speaker's thoughts or feelings, it can discourage open communication and hinder active listening.
4. Distractions: In addition to verbal factors, distractions such as smartphones, multitasking, or environmental noise can divert attention and prevent attentive listening.
To be a better listener, Murphy emphasizes the importance of being fully present, showing genuine interest, and practicing empathy during conversations. She encourages active listening techniques such as asking open-ended questions, avoiding interrupting, and providing nonverbal cues to signal attentiveness.
Are there certain topics, words, phrases, or tones of voice that make you more or less likely to listen-conversation stoppers make you tune out? Are there other distractions that you can’t resist? From the book "You're Not Listening by Kate Murphy
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