To determine how many floors Ally traveled in the elevator from the underground parking garage to her hotel room, we can break it down as follows:
- The parking garage is 4 floors below ground level. This can be represented as -4.
- Ally's hotel room is on the 12th floor, which is represented as +12.
To find the total number of floors traveled, we can calculate the difference between the two levels:
\[ 12 - (-4) = 12 + 4 = 16 \]
Therefore, Ally traveled 16 floors in the elevator to get from her car to her hotel room. The correct answer is 16 floors.