After getting a vaccination Marcus stands up and then faints hitting his head on the floor and getting a bruise on the back of his head Martina the medical assistant is in the room when this happens what should Martina do in this senario

Question

Add the details of the accident to the patient satisfaction survey
contact a lawyer to defend the staff from lawsuits
Document the accident in an incident report
Ask Marcus to sign a HIPAA compliance document

Answer 1

In this scenario, the most appropriate action for Martina, the medical assistant, to take is to document the accident in an incident report. This is important for medical record-keeping, patient safety monitoring, and addressing any potential liability issues. Additionally, she should also ensure that Marcus receives medical attention for his fainting and any injuries sustained from hitting his head.

While patient satisfaction surveys are important, they would not be the priority immediately after an incident. Contacting a lawyer is premature and not for the medical assistant to initiate in this context. Asking Marcus to sign a HIPAA compliance document is not relevant to this situation, as HIPAA compliance is generally about protecting patient information rather than related to incidents like this.

In summary, the correct action is to document the incident properly.