A) The first step for the troubleshooting process is identify the problem.
A) The step in the troubleshooting process where you establish a course of action to rectify and solve a possible problem is create a plan.
A) The step in the troubleshooting process where you check the system’s functionality to make sure it works and implement preventative measures to prevent further occurrences of the same issue in the future is verifying the system.
A) If you run a test and go back to revisit a previous step in a flowchart diagram because your test did not go as expected, then what you just did is revisit.
A) A statement that helps troubleshoot a problem when there is only one right answer but you keep getting a true statement for every possible answer is called a binary statement.