The student's division problem has errors in the calculations.
Let's break it down:
- When you divide 432 by 12, you start with the first two digits of 432, which are 43.
- The correct question is: How many times does 12 go into 43?
- 12 goes into 43 three times (3 x 12 = 36).
So, the answer to 432 ÷ 12 is 36, not 11 as the student stated.
The first error appears in step 1 when the student incorrectly states that \( 12 = 11 \). Instead, 12 goes into 43 three times.
Therefore, the correct answer to 432 ÷ 12 is 36.