A proper greeting is primarily used to inform the caller of where they are calling and what the company has to offer. It sets the tone for the interaction and provides the caller with relevant information about the company's services and purpose. Additionally, it can also include a brief indication of what the operator can do for them, but the primary elements are the company identification and offerings.
A proper greeting is used to inform the caller of what?
Where they are calling
What the company has to offer
What type of revenue the company makes
What the operator can do for them
1 answer
1 answer