A person can ensure that s/he understands a speaker’s message and respond as required by doing the following:

a) Interrupt the speaker.
b) Ask clarifying and confirming questions.
c) Plan what you are going to say.
d) Take verbatim notes
e) Rephrase the content.
2 marks

1 answer

b) Ask clarifying and confirming questions.
e) Rephrase the content.