A firm hires a pool of financial consultants to discuss portfolio recommendations with its clients. The CEO believes that another financial consultant should be hired if the average phone consultation exceeds 350 seconds. A random sample of 100 phone calls revealed a mean of 375 seconds. The population standard deviation is 150 seconds. Should another financial consultant be hired? Use a 5% significance level.

1 answer

You can use a one-sample z-test.

z = (sample mean - population mean)/(standard deviation divided by the square root of the sample size)

With your data:
z = (375 - 350)/(150/√100) = 25/15 = 1.67 (rounded)

If you use a 5% significant level for a one-tailed test (Ha: µ > 350), then the cutoff or critical value from a z-table would be +1.645. Does 1.67 exceed the critical value of 1.645? Yes, it does; therefore, hire another financial consultant.

I hope this helps.