A customer at a bank has a dispute over fees being charged in a checking account and wants the government to take some action. Should the customer file a complaint with the Consumer Financial Protection Bureau (CFPB) or with the Better Business Bureau (BBB)?(1 point)
Responses
The customer should file a complaint with the CFPB because it oversees complaints with financial institutions.
The customer should file a complaint with the CFPB because it oversees complaints with financial institutions.
The customer should not file a complaint with the CFPB because it oversees complaints involving only other government agencies.
The customer should not file a complaint with the CFPB because it oversees complaints involving only other government agencies.
The customer should file a complaint with the BBB because it oversees complaints from consumers for all types of businesses.
The customer should file a complaint with the BBB because it oversees complaints from consumers for all types of businesses.
The customer should not file a complaint with the CFPB because it is designed to help consumers find trustworthy banks.
1 answer
1 answer