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Question

A coworker spent 20 minutes telling Brent all of the ways that Brent has let down their team. What’s the best way for Brent to respond?

try to think of ways that the coworker is to blame

try to find ways to blame another coworker

take a few moments to think about what they are saying

point out other things that the coworker has done wrong

Answer 1

Rather than immediately reacting defensively, Brent should take a few moments to listen to the feedback and process it. After that, he can calmly address any inaccuracies in the coworker's claims and consider ways in which the coworker may also be at fault. It's important for Brent to approach the situation with a level head and avoid escalating conflicts. By calmly discussing the issues and finding mutual understanding, Brent can work towards improving the team dynamic and resolving any misunderstandings.