A client of yours is trying to open their web browser after installing Google Chrome. They are having trouble with it not opening correctly, and the program will not execute correctly or run at all. What might be happening in this scenario, and what solution should they attempt. A. Boolean error, restart the computer B.error 404, reinstall the program C. Central processing unit (CPU) malfunction, random access memory (RAM) reboot D. no internet, reboot machine

1 answer

In the scenario described, the most relevant solution among the provided options is A. Boolean error, restart the computer.

Here's why:

  • A. Boolean error, restart the computer: It’s common for software installations to encounter issues that can sometimes be resolved by simply restarting the computer. A restart can clear temporary glitches, free up system resources, and allow the newly installed program to run properly.

The other options do not directly relate to the situation:

  • B. Error 404, reinstall the program: Error 404 is a web-specific error indicating that a page cannot be found; it does not apply to issues with launching the browser itself. While reinstalling might help if the installation was corrupted, starting with a restart is usually a better first step.

  • C. Central processing unit (CPU) malfunction, random access memory (RAM) reboot: CPU malfunctions or RAM issues are rare and typically accompanied by broader system problems. Additionally, one does not “reboot” RAM; rather, issues would require diagnostics or hardware testing.

  • D. No internet, reboot machine: If the browser is not opening, it’s not necessarily a no-internet issue since the program might fail to launch regardless of internet connectivity. Moreover, rebooting alone won't resolve a failure to launch the application if there are underlying software installation issues.

In conclusion, starting with a restart of the computer is a practical and often effective troubleshooting step before considering further actions like reinstalling the software.