A business letter does not serve as a record of a transaction. True

What does your book say?

I'm on a website

What does the website say?

A properly written business letter performs three services:
•It conveys a message about a specific matter of importance that is related to the sender and to the receiver.
•It serves as a record of a proposal or transaction.
•It builds good will for the person or agency that sends the letter.

It serves as a record of a proposal or transaction. its A, right?

Please reread the question. Notice the word NOT.

oh, ok. ty. ms.sue

A properly written business letter performs three services: It builds good will for the person who sends it; it serves as a record of a proposal or transaction, and _____.

True

false