Question
when a customer has a complaint the pharmacy assistant should ?
a.apologize and hope no one notices
b.try to rectify the problem without telling anyone
c.report the problem to the pharmacist
d.assume that the customer is in error
my answer is c
a.apologize and hope no one notices
b.try to rectify the problem without telling anyone
c.report the problem to the pharmacist
d.assume that the customer is in error
my answer is c
Answers
Ms. Sue
Right.