I have to write a business letter persuading the manager to return my money for damaged merchandise. Any ideas or suggestions?

Question

He should because:
1.It's the store policy
2. Wal-Mart does
3. You are a loyal customer
4. You'll never shop there again if he doesn't
5. If he doesn't you'll tell other customers it's a rotten place to shop.
But first try being nice.
Like how poor you are
and can't afford to lose the money.
Say please and thanks....

The site below will give you the form for a basic business letter.

http://owl.english.purdue.edu/handouts/pw/p_basicbusletter.html

This site is a sample request for a refund.

http://www.4hb.com/letters/ltrretgoods.html