Asked by Diana

What is the best reason to omit the reason for the refusal in a negative message?
A. The reader may not think of the reason.
B. The reason reflects poorly on the company.
C. The reason benefits the reader, but not the writer.
D. The reason is watertight.
Answered by Ms. Sue
I'll be glad to check your answer.
Answered by Ms. Sue
I disagree.

What does your book say?

Answered by Diana
Okay after reading again I am saying the answer is C
Answered by Ms. Sue
OK. My preference is B, but your book's answer is probably best.

Answered by ssmhollywood
I agree , it is B.
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