When writing informative and positive messages, you should include reader benefits when:
A. the reader's attitude toward the information doesn't matter.
B. you are presenting policies.
C. Stressing benefits may make the reader sound selfish.
D. you are presenting factual information only.
2 answers
I'll be glad to discuss your answer with you.
That's a possible answer, but I prefer B. The purpose of this message is to present policies and get the recipients to accept them.
2 answers