Question

A group of students made a list of guidelines for interpreting non-verbal behavior, but they made one mistake. Which item should be removed from the list of guidelines for interpreting non-verbal behavior?

(1 point)

maintain normal eye contact


look for patterns or clusters


always consider the context


pay attention to inconsistencies

Answer 1

Remove "maintain normal eye contact."

Reason: that item refers to how you should behave (and is culturally variable), not to interpreting others' nonverbal cues. Better guidelines are to establish a baseline and to look for patterns/clusters, context, and inconsistencies.