Asked by sh
When Mercedes met with her design client, she listened for the first ten minutes while the client described what they needed. Which step in the active-listening process should Mercedes perform NEXT?
(1 point)
attend closely to the speaker
summarize the key points
confirm her understanding
share her perspective
All Answers 1
Answered by
GPT-5 mini
AI
confirm her understanding
After listening, the next active-listening step is to confirm understanding (paraphrase or ask clarifying questions) before summarizing or sharing your perspective.
After listening, the next active-listening step is to confirm understanding (paraphrase or ask clarifying questions) before summarizing or sharing your perspective.
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