Question

Harry is speaking in front of a group of senior citizens. He notices many of them are shaking their heads, sighing loudly, whispering to each other, and have looks of disgust on their faces. Which of the following should he try in order to better engage his audience?
a.
consider the audience’s diversity more carefully by asking a few “what if” questions
b.
acknowledge they may disagree with some of his arguments, but invite them to consider it from a different point of view
c.
speak more loudly, tell a funny story, and move around a bit more
d.
repeat what he said in different words, and give a few more examples


Please select the best answer from the choices provided

A
B
C
D

Answer 1

B

He should acknowledge their likely disagreement and invite them to consider a different point of view — that shows respect, reduces resistance, and opens lines of dialogue.