Question

A flowchart of business hierarchy for an airport. Maintenance Personnel report to the Maintenance Foreman who reports to the Deputy Director Operations and Construction. Aircraft Rescue, Fire Fighting and Airport Security report to the Public Safety and Noise Manager who reports to the Deputy Director of Operations and Construction. The Administrative Assistant reports to the Deputy Director of Properties and H R. The Deputy Directors of Operation and Construction, Properties and H R, and Finance report to the Airport Director who reports to the Airport Board.

A Board approved Safety manual for Airport Security is an example of ___________.
a.
formal upward message
b.
formal downward message
c.
formal lateral message
d.
informal grapevine message



Please select the best answer from the choices provided


A
B
C
D

Answer 1

B — formal downward message. It's an official, top-down communication (a Board-approved manual) directed to subordinates.