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If there is a conflict between a person’s verbal communication and non-verbal communication, people are more likely to believe their non-verbal communication.
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When verbal and nonverbal messages conflict, people tend to trust nonverbal cues (tone, facial expression, body language) as more revealing of true feelings.
When verbal and nonverbal messages conflict, people tend to trust nonverbal cues (tone, facial expression, body language) as more revealing of true feelings.
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