Question

Using problem solving in hospitals can be applied to which of the following? Check all that apply.

patient claims

disinfecting medical equipment

delivery issues

management problems

maintenance breakdowns

shift management troubles

Answer 1

All of the above.

- Patient claims — root‑cause analysis and corrective actions reduce recurrence and liability.
- Disinfecting medical equipment — problem solving improves protocols, compliance, and infection control.
- Delivery issues — addresses supply chain, logistics, and stockouts.
- Management problems — used for process improvement, decision making, and policy fixes.
- Maintenance breakdowns — identifies causes, schedules preventive maintenance, and reduces downtime.
- Shift management troubles — resolves staffing, handover, and scheduling problems.