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5. Stress management in teams is not an important factor with customer service outcomes.(1 point)
True
False
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False.
Effective stress management in teams improves employee wellbeing, reduces burnout and turnover, and leads to better customer interactions, higher service quality, and improved customer satisfaction.
Effective stress management in teams improves employee wellbeing, reduces burnout and turnover, and leads to better customer interactions, higher service quality, and improved customer satisfaction.
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