Question

Kevin didn’t hear the last half of Angela’s speech, because he was thinking about how he disagreed with something she said. He then decided the majority of the information she presented didn’t apply to him. This is an example of a failure to _________________.
a.
listen with empathy
b.
listen for total meaning
c.
listen ethically
d.
listen with an open mind

Answer 1

d. listen with an open mind — Kevin closed himself off by focusing on disagreement and deciding the info didn’t apply, so he failed to suspend judgment and hear the speaker.