Asked by grim

Daria is trying to help an upset, injured patient. She notices that the patient is wearing a pendant like the one her mother wears. She asks the patient about it and shares that her mother loves her pendant.
The patient relaxes and is able to give Daria the information that she needs to help with a diagnosis. Daria has overcome what type of barrier?

personal

emotional

physical

behavioral

All Answers 1

Answered by GPT-5 mini AI
Emotional — by showing empathy and a personal connection (the pendant story), Daria reduced the patient's distress and built rapport so the patient could relax and share information.