Question

Jerry and Elaine are talking at lunch.
Jerry: "Did you have a good weekend?"
Elaine: "Yeah, how about you?"
Jerry: "It was pretty good except my neighbor kept dropping in unannounced."
Elaine: "Did you hear about George?"
Jerry: "No."
Elaine: "He has been coming in to work late a lot and I think the boss is going to fire him."
While Elaine is saying this, Jerry is putting his finger to his mouth to shush her while George walks up from behind.
Version 1: George walks away. He never talks to Elaine or Jerry again.
Version 2: George confronts Elaine, saying “I am angry about what you have been saying. I do not want you spreading rumors about me. If you have a problem, please see me about it.”
Version 3: George yells at Elaine to shut up and then confronts his boss demanding to know why he’s going to be fired.
Version 4: George demands that Elaine tell him where she heard that. Elaine tells him not to worry about it and tries to crack a joke about how much the boss is late.

Choose the answer that correctly identifies the conflict management styles represented by each version.
a.
1- non-confrontational, 2- cooperative, 3- confrontational, 4- confrontational and non-confrontational
b.
1- confrontational, 2 - cooperative, 3- confrontational, 4 - cooperative and confrontational
c.
1- cooperative, 2 - confrontational, 3- non-confrontational, 4 - both are confrontational
d.
none of the above


Please select the best answer from the choices provided

Answer 1

a

Explanation:
1 = avoidant/non-confrontational (walks away),
2 = cooperative (calmly addresses the issue and asks to handle it directly),
3 = confrontational/aggressive (yells and demands),
4 = both (George is confrontational in demanding an explanation; Elaine responds non‑confrontationally/evasively).