Question

Which are considerations in communication? Check all that apply.

reducing background noise

reducing the amount of paperwork

making sure the patient understands the language spoken

making the patient comfortable

speaking slowly enough to be understood

making print large enough to be read

speaking using medical jargon

Answer 1

Check these as considerations in communication:

- reducing background noise (yes)
- making sure the patient understands the language spoken (yes)
- making the patient comfortable (yes)
- speaking slowly enough to be understood (yes)
- making print large enough to be read (yes)

Do NOT check these as communication best-practices:

- reducing the amount of paperwork (no) — not a direct communication technique (may improve system efficiency but is not a core interpersonal communication consideration)
- speaking using medical jargon (no) — should be avoided; use plain language instead.