Question

Including __________ in a sales strategy is important.

o o o o
employee feedback Incorrect Correct
employee support Incorrect Correct
customer support Incorrect Correct
customer rewards Incorrect Correct

Answer 1

All of them. A strong sales strategy should include:
- Employee feedback — frontline insights help refine approach and identify problems.
- Employee support — training, tools and incentives keep the sales team effective and motivated.
- Customer support — good post‑sale service increases satisfaction and drives repeat business.
- Customer rewards — loyalty programs and incentives encourage repeat purchases and referrals.