Question

Katia is a manager at a banking call center. Since employees have access to confidential customer information, including their bank accounts, Katia’s company uses additional screening measures during the hiring process. What measure might Katia use to determine a potential employee’s trustworthiness regarding access to sensitive information?

(1 point)

Proof of citizenship


Status of sponsorship


Criminal background check


Documentation proving identity

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Answer 1

Criminal background check

This helps assess a candidate’s trustworthiness and risk of mishandling or abusing access to sensitive customer information.