Question

Which of the following is the best way to make sure you have good customer retention?
A.
Give coupons to new customers
B.
Provide good customer service
C.
Offer Internet sales
D.
Use sales quotas


Please select the best answer from the choices provided

A
B
C
D

Answer 1

B — Provide good customer service. Good service builds loyalty and encourages repeat business, which improves retention.