Question

Which of the following is something successful business people do?
They tackle difficult conversations with tact.
They use cross-examination questions in difficult conversations.
They avoid engaging in difficult conversations.
They use either/or options in difficult conversations.

Answer 1

They tackle difficult conversations with tact.

Rationale: successful business people address tough issues directly but respectfully. Avoiding the conversation lets problems fester; cross‑examination or rigid either/or framing tends to put people on the defensive and block productive solutions.