Question

Which of the following are advantages of knowing a second language while working in business?
(Choose every correct answer.)
1. It can create goodwill.
2. It can facilitate communication.
3. It provides cultural insight.
4. It offers distance from American culture.

Answer 1

Correct answers: 1, 2, 3.

- 1 (goodwill): Speaking a client’s or partner’s language builds rapport and trust.
- 2 (facilitates communication): It reduces language barriers and misunderstandings.
- 3 (cultural insight): Language learning gives access to cultural norms and business etiquette, improving interactions.

4 is not an advantage; knowing a second language is meant to bridge cultural gaps, not create distance from American culture.