Question

Read the workplace document.

Date: January 15, 2021

From: Jamal Louis, Regional Manager of Cozy Clothes Ltd.

To: All Cozy Clothes Ltd. employees

Beginning February 1, employees returning clothing and accessories to the store may not receive a cash refund. Instead, a store credit will be issued in the form of a gift certificate.

Please remember that all of the rules for a customer return still apply. Only items purchased less than six weeks ago are eligible for return. Additionally, returns cannot be made without a receipt or the credit card with which the item was originally purchased.

Which text elements show that this is a workplace document? Select four options.

a step-by-step procedure for workplace processes
an explanation of a key detail in a company policy
a line showing the date the document was sent
a reference to the employer as the sender
a direct address to the company’s employees

Answer 1

- an explanation of a key detail in a company policy
- a line showing the date the document was sent
- a reference to the employer as the sender
- a direct address to the company’s employees